Frequently Asked Questions
Everything you need to know about your handcrafted boots.
How do I determine my correct boot size?
We recommend ordering your true standard dress shoe size. If you are between sizes, we suggest sizing down by a half size as leather boots naturally stretch and mold to your feet over time.
What is your return and exchange policy?
We offer a 30-day return policy for unworn boots in their original packaging. Please ensure you try your boots on a carpeted surface to avoid scuffing the outsoles, as damaged soles are ineligible for return.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your boots sooner.
Are Vaccari boots handmade?
Yes, every pair of Vaccari boots is handcrafted by skilled artisans using traditional techniques, premium leathers, and genuine Goodyear welt construction for maximum durability.
Do you offer international shipping?
Currently, we ship to the United States and Canada. International customers are responsible for any customs duties or import taxes incurred during the shipping process.
How should I care for my leather boots?
To prolong the life of your boots, we recommend cleaning them with a damp cloth and applying a high-quality leather conditioner every 3-6 months to prevent the leather from drying or cracking.